Global4Trade — Deals Made Easy B2B Marketplace

Help Center

Find answers, troubleshooting guides, and support resources for buyers and suppliers.

Get practical support for onboarding, inquiries, orders, and day-to-day platform use.

Fast answers Clear guidance for first-time buyers and sellers.
Reliable support Get help with accounts, inquiries, and onboarding.
Built for trade Support for sourcing, communications, and order flow.
Getting started

Using Global4Trade

Global4Trade helps buyers discover businesses and products, and helps suppliers present their offerings and connect with prospective buyers. Choose a guide below to get started.

Find products

Search the marketplace or browse categories to explore available products.

Connect directly

Use the inquiry options on a product or supplier page to share your requirements.

Manage your business

Sign in to access the dashboard and the tools available for your account.

For buyers

Find and contact suppliers

  1. Search: Enter a product or service, or browse the marketplace categories.
  2. Review: Read the product details and available supplier information carefully.
  3. Send an inquiry: Use the product page inquiry option and include quantity, specifications, destination, and timing where relevant.
  4. Discuss terms: Confirm price, samples, delivery, payment, and other terms directly with the supplier before placing an order.
  5. Follow up: Sign in and check the relevant buyer dashboard area for your inquiry or requirement activity.

Before committing to a transaction, independently verify the supplier, product specifications, and agreed terms.

Browse product categories
For suppliers

Set up your supplier presence

  1. Create an account: Register and choose the supplier or seller account option.
  2. Complete your business details: Keep your company name, contact details, and business information accurate and up to date.
  3. Add products: Provide clear product names, descriptions, categories, images, and other requested details.
  4. Review your listings: Check the information shown to buyers and update it when products or availability change.
  5. Respond to buyers: Sign in regularly to review inquiries and reply with relevant information.
Learn about selling
Account and safety

Account help and good practices

Registration and sign-in

Use the registration and sign-in options in the site navigation. If you cannot access your account, use the available password recovery option or contact support.

Keep your account secure

  • Use a unique password and do not share it with anyone.
  • Keep your email address and phone number current so you can receive account-related messages.
  • Contact support if you notice activity you do not recognize or believe your account is compromised.

Report a listing or message

If you find inaccurate content, suspicious activity, or a message that concerns you, save the relevant product or account details and contact our support team.

FAQ

Frequently Asked Questions

How do I create an account?

Choose Register in the site navigation, enter the requested details, select the appropriate account type, and submit the form. Follow any instructions shown to complete registration.

How do I contact a supplier?

Open the product or supplier page and use its inquiry or contact option. Include enough detail for the supplier to understand your business requirement.

How do I add or update a product?

Sign in with your supplier account, open the seller dashboard, and use the product management options. Complete all required fields and review your changes before submitting.

Where can I follow up on an inquiry or requirement?

Sign in and check the relevant buyer dashboard section. Available dashboard options depend on your account and the activity you have submitted.

Does Global4Trade handle payment or delivery for every transaction?

Confirm transaction, payment, shipping, and delivery arrangements directly with the other party. Review the applicable terms and verify them before committing to a transaction.

What should I do if I cannot sign in?

Check that you are using the correct account details, then use the available password recovery option. If you still need help, contact support and include the email or phone number associated with your account.

Contact support

Still need help?

Tell us what you need help with, what you were trying to do, and any relevant product, inquiry, or account details. Do not include your password or other sensitive sign-in information.