Last updated: January 1, 2026
1. Introduction
Global4Trade ("we," "us," or "our") is committed to protecting the privacy and confidentiality of individuals and businesses that engage with our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at global4trade.com and use our B2B marketplace services.
By accessing or using Global4Trade, you acknowledge that you have read, understood, and agreed to the practices described in this Policy. If you do not agree with these terms, please discontinue use of our website and services.
2. Information We Collect
Personal Information
We may collect personally identifiable and business-related information from users in several ways, including:
- Account registration details such as name, email address, phone number, and company information
- Mobile phone numbers and verification credentials used for OTP-based login and account authentication
- Professional and commercial information including company name, industry, size, geographic location, and business requirements
- Communication records such as inquiries, support requests, and correspondence
- Transaction and payment-related information necessary to facilitate commercial activity
- Profile preferences and other information you choose to provide
Automatically Collected Information
When you access our website, we automatically collect certain technical and usage information, including:
- IP address and approximate geographic location
- Browser type, operating system, and device characteristics
- Pages visited, session duration, and interaction patterns
- Cookies and similar technologies used to improve website functionality and user experience
3. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Platform Operations: To provide, maintain, and improve our B2B marketplace services
- Business Matching: To connect buyers with suitable suppliers and support commercial transactions
- Communication and Support: To respond to inquiries, provide account assistance, and deliver service updates
- Security and Risk Management: To detect and prevent fraud, abuse, and other security threats
- Authentication: To verify user identity through mobile OTP and protect accounts from unauthorized access
- Analytics and Improvement: To analyze usage patterns and enhance platform performance
- Marketing: To send promotional content where permitted by applicable law and your consent
- Legal and Regulatory Compliance: To fulfill legal obligations and protect our rights and interests
4. Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may disclose information in limited circumstances, including the following:
Business Partners
We may share information with trusted service providers and business partners who assist us in operating our platform, delivering services, or supporting business operations.
Other Users
Important for B2B Marketplace: Certain business profile information, including your company name, location, industry, and listed products or services, may be visible to other registered users to facilitate commercial connections. Sensitive personal details such as email addresses and phone numbers are only shared when you initiate direct contact.
Legal Requirements
We may disclose your information where required by law or where we believe, in good faith, that such action is necessary to:
- Comply with legal or regulatory obligations
- Protect and defend our rights or property
- Prevent, investigate, or address potential misconduct
- Protect the safety of users and third parties
- Mitigate legal liability
5. Data Security
We implement appropriate administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or loss. These measures include:
- SSL/TLS encryption for data transmission
- Secure server infrastructure and database protection
- Regular security assessments and vulnerability monitoring
- Restricted employee access and confidentiality obligations
- Secure payment and processing partnerships
- Mobile OTP verification codes are handled securely and are used only to authenticate your account; codes are not retained longer than necessary for verification
However, no method of transmission over the Internet or electronic storage system is entirely immune to risk.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance website performance, remember user preferences, and analyze platform usage. You may configure your browser to refuse or restrict cookies; however, doing so may affect the availability or functionality of certain features.
Types of Cookies We Use:
- Essential Cookies: Required for the website to function properly
- Performance Cookies: Help us understand how visitors interact with our platform
- Functional Cookies: Enable enhanced functionality and personalization
- Targeting Cookies: Used to deliver relevant content and advertisements
7. Your Rights and Choices
Depending on your jurisdiction, you may be entitled to exercise certain rights regarding your personal information, including:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to applicable legal exceptions
- Portability: Request transfer of your data to another service provider where technically feasible
- Objection: Object to certain forms of processing of your information
- Restriction: Request limitation of processing in appropriate circumstances
To exercise these rights, please contact us using the information provided below.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Certain information may be retained for longer periods where required by law or for legitimate business purposes.
9. International Data Transfers
Global4Trade operates as a global digital platform, and your information may be transferred to, stored in, or processed in jurisdictions outside your country of residence. We implement appropriate safeguards to ensure that such transfers are conducted in accordance with applicable data protection laws.
Country-Specific Privacy Practices
Data protection requirements vary by jurisdiction. We strive to comply with local privacy laws and regulations, and may apply additional protections based on your location.
- When necessary to provide our services, we may store or process data in multiple countries while using appropriate safeguards such as contracts and security measures.
- Mobile OTP delivery and authentication are subject to local telecom regulations and may vary by country or region.
- If you are a resident of a jurisdiction with specific privacy rights, you may contact us to exercise those rights in accordance with applicable laws.
10. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take reasonable steps to delete such information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or platform functionality. Any material changes will be posted on this page and the "Last updated" date will be revised accordingly. We encourage you to review this Policy periodically.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the details below.