Last updated: January 1, 2026
1. Shipping Overview
Global4Trade facilitates shipping arrangements for B2B transactions between buyers and suppliers worldwide. This Shipping Policy outlines delivery options, timelines, costs, and responsibilities for all marketplace transactions.
Important Note: Shipping arrangements are primarily coordinated between buyers and sellers, with Global4Trade providing tracking, insurance, and dispute resolution support.
2. Shipping Options
2.1 Standard Shipping Methods
Ground Shipping
- Domestic: 3-7 business days
- International: 7-21 business days
- Cost-effective for bulk buyleads
- Tracking included
Air Freight
- Domestic: 1-3 business days
- International: 3-10 business days
- Higher cost, faster delivery
- Real-time tracking
Ocean Freight
- International: 15-45 days
- Most cost-effective
- Ideal for large volumes
- Port-to-port service
2.2 Express Shipping
- Express Air: 1-2 business days worldwide
- Priority Handling: BuyLead processing within 24 hours
- Dedicated Support: Specialized customer service
- Insurance Coverage: Up to $100,000 automatically
3. Shipping Costs
3.1 Cost Calculation
Shipping costs are determined by:
- Weight and Dimensions: Actual or dimensional weight
- Distance: Origin and destination locations
- Shipping Method: Speed and service level selected
- Package Type: Standard, oversized, or hazardous
- Insurance Coverage: Declared value and risk level
3.2 Cost Responsibility
| Shipping Cost Responsibility |
Domestic BuyLeads |
International BuyLeads |
| BuyLead Value < $1,000 |
Buyer pays |
Seller pays (for buyleads > $500) |
| BuyLead Value $1,000 - $10,000 |
Negotiated |
Seller pays (50% or more) |
| BuyLead Value > $10,000 |
Seller pays |
Seller pays (75% or more) |
4. Delivery Timeframes
4.1 BuyLead Processing
- Standard BuyLeads: 1-2 business days processing
- Custom BuyLeads: 3-7 business days processing
- Bulk BuyLeads: 2-5 business days processing
- International BuyLeads: Additional 1-3 days for customs
4.2 Transit Times
| Destination Region |
Standard Shipping |
Express Shipping |
| Domestic (India) |
2-5 business days |
1-2 business days |
| Asia-Pacific |
5-10 business days |
2-4 business days |
| Europe |
7-14 business days |
3-5 business days |
| North America |
7-12 business days |
3-5 business days |
| Middle East/Africa |
10-21 business days |
5-7 business days |
5. Packaging Requirements
5.1 Standard Packaging
All shipments must be packaged according to:
- Industry Standards: Appropriate for product category
- International Regulations: ISPM 15 for wood packaging
- Weight Limits: Individual packages under 70kg
- Dimension Limits: Sum of dimensions < 300cm
- Weather Protection: Waterproof and shock-absorbent materials
5.2 Special Packaging
Additional requirements for specific products:
- Hazardous Materials: UN-certified containers and labeling
- Liquid Products: Leak-proof packaging with secondary containment
- Fragile Items: Triple-layer protection with clear labeling
- Temperature-Sensitive: Insulated packaging with temperature indicators
6. International Shipping
6.1 Customs and Documentation
International shipments require:
- Commercial Invoice: Detailed product description and values
- Packing List: Complete inventory of shipment contents
- Certificate of Origin: Country of manufacture certification
- Bill of Lading: Carrier and shipment details
- Import/Export Licenses: For regulated products
6.2 Duties and Taxes
Buyer Responsibility: Import duties, taxes, and customs clearance fees are typically the buyer's responsibility unless otherwise agreed in the purchase contract.
6.3 Restricted Items
Some items have additional shipping restrictions:
- Electronics: Battery restrictions and certifications
- Chemicals: MSDS requirements and transport approvals
- Textiles: Country-specific quotas and duties
- Food Products: Health certificates and shelf-life requirements
7. Tracking and Insurance
7.1 Shipment Tracking
Global4Trade provides:
- Real-Time Tracking: Live location updates
- Email Notifications: Key shipping milestone alerts
- Mobile App Access: On-the-go tracking
- Proof of Delivery: Digital signatures and photos
7.2 Shipping Insurance
Automatic Coverage:
- BuyLeads under $1,000: Basic coverage included
- BuyLeads $1,000 - $10,000: $5,000 standard coverage
- BuyLeads over $10,000: Full value coverage available
- Additional coverage: Up to $500,000 available
7.3 Claims Process
File Claim
Report damage or loss within 7 days of delivery
Documentation
Submit photos, delivery receipt, and damage report
Investigation
Carrier investigates within 5 business days
Resolution
Claim settled within 14 business days
8. Bulk and Freight Shipping
8.1 Full Container Loads (FCL)
- 20ft Container: Up to 28 CBM, 21,000 kg
- 40ft Container: Up to 67 CBM, 26,500 kg
- Transit Time: 20-45 days depending on route
- Services: Door-to-port, port-to-port, or door-to-door
8.2 Less Than Container (LCL)
- Minimum: 1 CBM or 100 kg
- Transit Time: 25-60 days (consolidation required)
- Cost Structure: Per CBM or weight (whichever is higher)
- Tracking: Container-level tracking available
9. Special Handling Requirements
9.1 Temperature-Controlled Shipping
For sensitive products requiring climate control:
- Frozen: -18°C or below for frozen goods
- Refrigerated: 2-8°C for chilled products
- Ambient: 15-25°C for temperature-sensitive items
- Monitoring: Continuous temperature logging
9.2 Oversized and Heavy Items
Items exceeding standard dimensions require:
- Special Equipment: Cranes, forklifts, or special trucks
- Route Planning: Height and weight restriction checks
- Permits: Oversized load permits for road transport
- Additional Costs: Handling fees and equipment rental
10. Delivery Responsibilities
10.1 Seller Responsibilities
Sellers must ensure:
- Proper Packaging: Meet all shipping requirements
- Accurate Documentation: Complete and correct paperwork
- Timely Dispatch: Ship within agreed timeframe
- Quality Assurance: Products match buylead specifications
10.2 Buyer Responsibilities
Buyers must ensure:
- Accurate Information: Complete delivery address and contact details
- Customs Clearance: Provide required documentation
- Receiving Arrangements: Prepare for delivery (equipment, personnel)
- Prompt Inspection: Check delivery within 24 hours
11. Shipping Disputes
11.1 Common Issues
Global4Trade mediates disputes related to:
- Late Deliveries: Beyond agreed timeframe
- Shipping Damage: Products damaged in transit
- Lost Shipments: Non-delivery of tracked packages
- Incorrect Items: Wrong products or quantities delivered
11.2 Resolution Process
Dispute resolution follows these steps:
- Evidence Collection: Documentation from both parties
- Carrier Investigation: Official carrier report requested
- Platform Mediation: Neutral third-party review
- Binding Decision: Final resolution based on evidence
12. Green Shipping Options
12.1 Sustainable Shipping
Global4Trade promotes environmentally responsible shipping:
- Carbon Offset: Optional carbon-neutral shipping
- Consolidated Shipments: Reduced packaging and emissions
- Eco-Friendly Materials: Recyclable and biodegradable packaging
- Efficient Routing: Optimized to minimize environmental impact
12.2 Green Certification
Sustainability Badges: Sellers can earn green shipping certifications for:
- Consistent use of sustainable packaging
- Carbon offset program participation
- Waste reduction initiatives
- Renewable energy use in logistics
13. Contact Information
For shipping-related inquiries and support, please contact:
14. Policy Updates
This Shipping Policy may be updated to reflect changes in logistics regulations, carrier services, or platform capabilities. Changes will be effective immediately upon posting and continued use constitutes acceptance.
