Shipping Policy

1. Shipping Overview

Global4Trade facilitates shipping arrangements for B2B transactions between buyers and suppliers worldwide. This Shipping Policy outlines delivery options, timelines, costs, and responsibilities for all marketplace transactions.

Important Note: Shipping arrangements are primarily coordinated between buyers and sellers, with Global4Trade providing tracking, insurance, and dispute resolution support.

2. Shipping Options

2.1 Standard Shipping Methods

Ground Shipping

Domestic: 3-7 business days
International: 7-21 business days
Cost-effective for bulk buyleads
Tracking included

Air Freight

Domestic: 1-3 business days
International: 3-10 business days
Higher cost, faster delivery
Real-time tracking

Ocean Freight

International: 15-45 days
Most cost-effective
Ideal for large volumes
Port-to-port service

2.2 Express Shipping

Express Air: 1-2 business days worldwide
Priority Handling: BuyLead processing within 24 hours
Dedicated Support: Specialized customer service
Insurance Coverage: Up to $100,000 automatically

3. Shipping Costs

3.1 Cost Calculation

Shipping costs are determined by:

Weight and Dimensions: Actual or dimensional weight
Distance: Origin and destination locations
Shipping Method: Speed and service level selected
Package Type: Standard, oversized, or hazardous
Insurance Coverage: Declared value and risk level

3.2 Cost Responsibility

Shipping Cost Responsibility	Domestic BuyLeads	International BuyLeads
BuyLead Value < $1,000	Buyer pays	Seller pays (for buyleads > $500)
BuyLead Value $1,000 - $10,000	Negotiated	Seller pays (50% or more)
BuyLead Value > $10,000	Seller pays	Seller pays (75% or more)

4. Delivery Timeframes

4.1 BuyLead Processing

Standard BuyLeads: 1-2 business days processing
Custom BuyLeads: 3-7 business days processing
Bulk BuyLeads: 2-5 business days processing
International BuyLeads: Additional 1-3 days for customs

4.2 Transit Times

Destination Region	Standard Shipping	Express Shipping
Domestic (India)	2-5 business days	1-2 business days
Asia-Pacific	5-10 business days	2-4 business days
Europe	7-14 business days	3-5 business days
North America	7-12 business days	3-5 business days
Middle East/Africa	10-21 business days	5-7 business days

5. Packaging Requirements

5.1 Standard Packaging

All shipments must be packaged according to:

Industry Standards: Appropriate for product category
International Regulations: ISPM 15 for wood packaging
Weight Limits: Individual packages under 70kg
Dimension Limits: Sum of dimensions < 300cm
Weather Protection: Waterproof and shock-absorbent materials

5.2 Special Packaging

Additional requirements for specific products:

Hazardous Materials: UN-certified containers and labeling
Liquid Products: Leak-proof packaging with secondary containment
Fragile Items: Triple-layer protection with clear labeling
Temperature-Sensitive: Insulated packaging with temperature indicators

6. International Shipping

6.1 Customs and Documentation

International shipments require:

Commercial Invoice: Detailed product description and values
Packing List: Complete inventory of shipment contents
Certificate of Origin: Country of manufacture certification
Bill of Lading: Carrier and shipment details
Import/Export Licenses: For regulated products

6.2 Duties and Taxes

Buyer Responsibility: Import duties, taxes, and customs clearance fees are typically the buyer's responsibility unless otherwise agreed in the purchase contract.

6.3 Restricted Items

Some items have additional shipping restrictions:

Electronics: Battery restrictions and certifications
Chemicals: MSDS requirements and transport approvals
Textiles: Country-specific quotas and duties
Food Products: Health certificates and shelf-life requirements

7. Tracking and Insurance

7.1 Shipment Tracking

Global4Trade provides:

Real-Time Tracking: Live location updates
Email Notifications: Key shipping milestone alerts
Mobile App Access: On-the-go tracking
Proof of Delivery: Digital signatures and photos

7.2 Shipping Insurance

Automatic Coverage:

BuyLeads under $1,000: Basic coverage included
BuyLeads $1,000 - $10,000: $5,000 standard coverage
BuyLeads over $10,000: Full value coverage available
Additional coverage: Up to $500,000 available

7.3 Claims Process

File Claim

Report damage or loss within 7 days of delivery

Documentation

Submit photos, delivery receipt, and damage report

Investigation

Carrier investigates within 5 business days

Resolution

Claim settled within 14 business days

8. Bulk and Freight Shipping

8.1 Full Container Loads (FCL)

20ft Container: Up to 28 CBM, 21,000 kg
40ft Container: Up to 67 CBM, 26,500 kg
Transit Time: 20-45 days depending on route
Services: Door-to-port, port-to-port, or door-to-door

8.2 Less Than Container (LCL)

Minimum: 1 CBM or 100 kg
Transit Time: 25-60 days (consolidation required)
Cost Structure: Per CBM or weight (whichever is higher)
Tracking: Container-level tracking available

9. Special Handling Requirements

9.1 Temperature-Controlled Shipping

For sensitive products requiring climate control:

Frozen: -18°C or below for frozen goods
Refrigerated: 2-8°C for chilled products
Ambient: 15-25°C for temperature-sensitive items
Monitoring: Continuous temperature logging

9.2 Oversized and Heavy Items

Items exceeding standard dimensions require:

Special Equipment: Cranes, forklifts, or special trucks
Route Planning: Height and weight restriction checks
Permits: Oversized load permits for road transport
Additional Costs: Handling fees and equipment rental

10. Delivery Responsibilities

10.1 Seller Responsibilities

Sellers must ensure:

Proper Packaging: Meet all shipping requirements
Accurate Documentation: Complete and correct paperwork
Timely Dispatch: Ship within agreed timeframe
Quality Assurance: Products match buylead specifications

10.2 Buyer Responsibilities

Buyers must ensure:

Accurate Information: Complete delivery address and contact details
Customs Clearance: Provide required documentation
Receiving Arrangements: Prepare for delivery (equipment, personnel)
Prompt Inspection: Check delivery within 24 hours

11. Shipping Disputes

11.1 Common Issues

Global4Trade mediates disputes related to:

Late Deliveries: Beyond agreed timeframe
Shipping Damage: Products damaged in transit
Lost Shipments: Non-delivery of tracked packages
Incorrect Items: Wrong products or quantities delivered

11.2 Resolution Process

Dispute resolution follows these steps:

Evidence Collection: Documentation from both parties
Carrier Investigation: Official carrier report requested
Platform Mediation: Neutral third-party review
Binding Decision: Final resolution based on evidence

12. Green Shipping Options

12.1 Sustainable Shipping

Global4Trade promotes environmentally responsible shipping:

Carbon Offset: Optional carbon-neutral shipping
Consolidated Shipments: Reduced packaging and emissions
Eco-Friendly Materials: Recyclable and biodegradable packaging
Efficient Routing: Optimized to minimize environmental impact

12.2 Green Certification

Sustainability Badges: Sellers can earn green shipping certifications for:

Consistent use of sustainable packaging
Carbon offset program participation
Waste reduction initiatives
Renewable energy use in logistics

13. Contact Information

For shipping-related inquiries and support, please contact us.

14. Policy Updates

This Shipping Policy may be updated to reflect changes in logistics regulations, carrier services, or platform capabilities. Changes will be effective immediately upon posting and continued use constitutes acceptance.

Review our shipping terms, delivery expectations, and logistics support for sellers and buyers.